Dr. Dustin Ly - St Cloud, Florida

Marlena Castro

I’ve been with this practice for over 10 years, Dr. Ly has always been very professional and thorough. Over the years the practice has grown and now I have appointments with various other professionals; they too are thorough and knowledgeable. The front office team has changed over the years and have become increasingly professional, pleasant and have gone above and beyond in my case. I believe it’s important as patients to understand that medicine is not magic, the professionals are implementing the best known practice for any given situation and unfortunately there are times it doesn’t work and needs to be adjusted. Understand that you may not always get to see the same provider and that is a good thing, why? Well, this way if your primary rendering doctor isn’t available the other medical professionals are also familiar with you and your health. Be kind to your front office team, stop being an entitled patient, yes, in said it… If it stung I’m not apologizing. Their job isn’t easy, they are constantly bombarded with information all the while maintaining a level of professionalism and courtesy, not to mention the attention to detail and focus it takes to ensure they uphold HIPPA and that each patient and corresponding patient information is processed correctly. It’s a lot of pressure and a thankless job.

So I’d like to say thank you to the entire team at Easy Lake Medical Clinic for always striving towards excellence in patient care. You are all appreciated.

c h e r r y

Dr s suck, he doesn't care about patients. You cannot talk to him , PA or nurse at all & his staffs are really rude. I will send the complaint to State bar.

Zoe Nonya

Did not even see a doctor , and the NP I saw rush and did not address my concerns , never sent the script to pharmacy even after I call twice after the matter, you want low quality care st cloud location is where you will find it .

Abusamir Murray

VETERANS!!! Do not see this doctor, he will spend less than 2 minutes examining you and will lower or deny your claims. He spent less than two minutes examining me and only asked me how I felt. He lied and stated he used medical equipment to examine me when he never even looked up from his clip board. Let QTC know that you do not want to be seen by him and they will reschedule you. This doctor will ruin you.

T G

This Dr did not address the concerns of my visit. Refused to order any test out side of “standard visit” for all patients. I will go to urgent care, because he was not helpful

Yvonne Christiansen

Dr. Ly and staff are incredibly compassionate and kind. I highly recommend them.

X V

Terrible service at desk. Back and forth with my medical plan which shows that's its accepted. Person tells me that they will confirm and call me back for an appointment and never received the call.

lanhy nickal

he s suck, unprofessional and his front deck is rude