Walmart Auto Care Centers - Grand Prairie, Texas

Logan Gardner

Worst oil change experience I’ve ever had. I set an appointment hoping it would help with time. Showed up a few minutes early. Still took almost 20 minutes for them to come up to my car and check me in. Two hours later I go and check my car to see if it’s done, I see it’s outside the garage already. Go to check out, turns out the mechanic pulled it forward and forgot about it. 2 and a half hours later and my car still isn’t done for a simple oil change. And that was with an appointment. Do not recommend this location at all

Luis Pando

Good prices and professional service, but workers productivity is the worst, they can be walking around doing nothing for long, and telling excuses "the system is not allowing to patches muy two flat tires", pay insurance at Walmart is workless, and wiring for 1 hours the system registration

Rebecca C.

The process was far from easy and I left extremely disappointed. Slow, slow, slow.
A simple tire install took 2 HRS, despite me having an appointment.
I arrived for my appointment at 9:45a and still didn’t leave until 11:45a..

Also they initially installed the tires on the wrong side, despite them writing it down.

Also, the install fee doesn’t include rotation even though it says so.
In fine print it’s for all “future” rotations..
So you have to pay extra per tire.
Finally, my car started shaking horribly after leaving that place.
Do not recommend. This was embarrassing.

Daniel Padilla

This has got to be the slowest Walmart EVER!!! Brought in my car with a blowout from a tire I had bought here with the extended warranty. It’s been 3 hours and still nothing. I have no choice but to leave it here but this absolutely ridiculous. One damn tire!!!!! I’m so pissed! Never again.

silas Jonathan

Waited 3 hrs to come get my car…..for an oil change……They never even started in the first place. Unnecessarily slow and always using the excuse of short staffed which is fine both don’t tell me my car would be ready in 3 hours if it wouldn’t.

Mike Ellis

They tsay that they close at 7pm I go to the mechanic shop at 6:28 and they can't install me tire SMH

Sara V

I have used this Grand Prairie Walmart I-20 location multiple times in the last year and on different vehicles and I always get wonderful service! I prefer this location over the Toyota dealership down the highway any day! The manager and employees gave me top notch service in which we were very pleasantly surprised! They gave extra advice, did a good job and the prices were excellent. I was also surprised at how efficient the service was each time. I had a new battery placed today and took 20-30 minutes and done! I didn’t feel like I was at a Walmart but treated as a customer in a private business! I am a loyal customer!

Luis M. Yanez

I made a mistake not checking reviews before coming to this place to have new tires. I had an appointment at 8:00Am and I came 15 minutes before as they asked. They started to work on my car at 10:00 am (2 hours after the appointment). And they finished at 11:00 If you really love your time and you don't want to deal with people who don't care about costumers, please stay away of this terrible place! I will not come back ever. I'm sure there are better places to buy tires.